top of page

Privacy Policy


What kind of information do we collect?


We receive, collect and store any information that you enter on our website or that you provide to us in any other way.  We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate off-page. We may also collect personally identifiable information (including name and email); comments, opinions, reviews of services

How We Collect Information


When you book a tour on our website, as part of the process, we collect the personal information you provide to us, such as your name, address, and email address. Your personal information will be used only for the specific reasons indicated below.


Why we collect this personal information


We collect such personal information for the following purposes:

  1. To provide and operate the Services;

  2. Provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized notices related to the service and promotional messages;

  4. To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with applicable laws and regulations.


How we store, use, share and disclose the personal information of our site visitors


Our company is hosted on the platform. provides us with the online platform that enables us to offer our services. Your data may be stored through the data storage, the general databases and applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by that our company may use in the future adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express. and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How We Communicate With Visitors To Our Site


We can contact you to notify you about changes in schedules, routes, to solve problems with your reservation, to resolve a dispute, to organize private visits to museums, or visits with specific needs, to sound your opinions through surveys or questionnaires, to send updates on our company or as needed. to communicate with you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, and text messages.


How can our site visitors withdraw their consent?


If you no longer want us to process your data, please contact us at


Privacy Policy Updates


We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose.


Questions and contact information


If you wish to access, correct, amend or delete any personal information we hold about you, you are invited to contact us at

bottom of page